We will help out right away with our on-site service

As well as assisting with troubleshooting CNC machine tools, PLC systems or robots, our service technicians are also able to immediately replace defective modules using a wide range of equipment and put your system or machine back into operation without delay. This will reduce costs relating to machine breakdowns and any subsequent costs considerably. We also offer this on-site service for our own HMI/IPC solutions, sold under the unipo® brand.

Please call us and describe the error displayed on your machine controller. Our free technical service hotline is staffed by experienced troubleshooting CNC, PLC and robotics experts who are waiting to assist you. If the source of the error cannot be properly identified over the phone, on request we can send a service technician, who is informed about the problem beforehand via our hotline, to your site.

Our service technicians are equipped with professional and modern troubleshooting tools, such as oscilloscopes and programming tools. In addition, they will always have a tailor-made exchange module set ready and waiting for your plant or machine. Once the module has been replaced, the system is recommissioned, if necessary.