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BVS Customer Satisfaction Re-evaluated with Top Score of 1

As part of this year’s customer satisfaction survey, conducted in cooperation with TÜV Rheinland, the customer service of BVS Industrie-Elektronik GmbH was re-evaluated with the top score of 1 (1.33). This means that the TÜV Rheinland certificate will be extended for another year!

Nearly twice as many participants took the representative survey in February 2022 as did the previous year – we’re thrilled to confirm that the group of customers who gave us top marks last year has grown.


An excerpt of customer opinions:

  • “Excellent advice and consulting at the right price. I've already recommended BVS to others multiple times.”

  • “Good availability with many components, fast response time.”

  • “All-round carefree package. Competence and friendliness.”

  • “With BVS, you know that the modules have been tested and are working. This is where they stand out from other repair and replacement service providers.”

  • “Reliable, skilled and competent, the necessary components are always available.”

  • “A competent contact person is always available and they don’t make promises they can’t keep.”


Our “Quality makes the difference” slogan represents not only our high quality promise, but also the quality promised to our customers. Quality is reflected in every area at BVS – recently recertified at the beginning of 2022, BVS has been certified in accordance with DIN EN ISO 9001 for quality management since 2008. We set the highest standards for quality, especially in our core business – electronic module repair. From repairs in compliance with the Machinery Directive, to the exclusive use of new components authorised by the manufacturer and legislator, to module tests on original manufacturer test stands.

BVS sets new standards for product and service quality!

 

[Translate to English:] Partner

As a result, we also hold partnership statuses such as “Bosch Rexroth Service Point” or “SEW Eurodrive Service Partner” and work very closely with the manufacturers. 

Learn more about Quality at BVS.